Hotel Reservation Software HotRez 1.02
Room Booking Software - Hotel Software

Lately we get a lot of support e-mails asking why this and that doesn't work in HotRez. In almost all cases the answer is the same: Wrong Setup! To get a hotel software working for your hotel, you will need to follow the setup steps beyond the automatic installation of the software. Please read below how to setup your hotel reservation system the way it will work for any hotel or resort.

First Things First

After installing the hotel software on your computer, the first thing you want to do is reading the user manual. This might take an hour or two but it's only 10 pages. Understanding how the software works and what HotRez is capable off will save you far more time in the near future.

Fitting the Software to your Hotel

Let me explain this in detail. HotRez, most like any other business software, needs to be setup in a certain structured way to function correctly. By following the step by step guide in the user manual you will avoid that your software is searching for data that isn't there yet and this way generating error messages. This is mostly the reason for support e-mails and the question why it doesn't work. Once the hotel software is setup correctly it will work just fine for any hotel, motel, resort, bed & breakfast or camping ground.

Example Data Files in the hotel reservation software HotRez

Another event that causes errors and leads to support e-mails is caused by deleting the example data that has already be entered to the software in the hotel, the customer, invoice and the staff section of Hotrez. These files must be overwritten, NOT DELETED. This is very important, deleting all files from one of these sections will cause the software to crash. In this case you will have to re-install the software. Especially to mention would be the "First Staff" in PREFERENCES -> STAFF. Deleting the first staff will result in the deletion of the username and password, carried by this staff, and you won't be able to access the software anymore.

Conclusion

All this hick ups can be easily avoided by simply reading the user manual before starting to setup the hotel reservation system HotRez. We strongly recommend to print out the manual and have it handy next to your computer while you setup the hotel software. Follow it up page by page and you will see that HotRez is a user friendly and reliable room booking software. Remember, that Hotrez 1.02 is only available for this incredible low introduction price, for a few days longer. Be smart and get your hotel software now, the price will go up soon!